Process is a very important aspect of any building work. Clear and well design framework allows for great results to be achieved in a timely manner and to a specified budget. We have worked very hard to create ours and we constantly review and improve it, so we can offer best services we can in the clearest possible way.
START - CONSULTATIONS
Our process is very simple and starts with consultations. During consultations stage we study plans and discuss scope of work, design ideas, level of finish, time frame and budgets. We understand that our clients have busy schedules and we try to do it in the least intrusive way possible.
SITE VISIT & DESIGN
Once we have our initial information, we then schedule a site visit. We will meet with you face to face, assess the site and discuss your project in more detail and on a more personal level. During this meeting we will gather more detailed inforrmation on the scope of work, design, layout, materials and finish. This allows us to review the plans and focus on any improvements or ideas on which we can collaborate with you to ensure that everything will be done as you have imagined.
We will exchange couple of emails and have a few phone conversations afterwards to polish off the design.
When everything has been agreed on, we will provide you with a solid quote outlining all of the works, start and completion date, included materials and services, as well as clear costs including a payment schedule.
If you accept the quote, we will provide you with a contract that in essence is almost identical to the quote itself. We require a 5% of the overall contract value in a form of a booking deposit, which is later deducted from the final payment. This booking deposit allows us to firmly schedule your project in our diaries, so when the start date comes, you know that we will be there as agreed.
We project manage the entire process. Be it a simple bathroom renovation, kitchen refitting, full house refurbishment or the most complex and lavish house extension or conversion we will organise and coordinate everything. From architectural drawings, planning permission and building regulations, through traders and labourers, sourcing and delivering materials, skip and plant hire to decorating, snugging and final sign off. You will also be kept up to date via regular emails and calls on the progress of your project including photos of every stage.
Because we plan carefully and organise everything, you can be certain that the build or renovation will go smoothly and as scheduled. This means that there are literally no surprises and your project is delivered in a timely manner, within the budget and to the agreed specification. Our trusted site managers and foremen oversee every step and ensure that standards are met and quality maintained to a high level.
At the very end of the project, we will check that everything has been done as agreed. Then, we will have a walk through with you, so you can verify that indeed all has been done and meets your expectations. Once you are satified with the works, you simply sign them off and we provide you with a 12 months written guarantee that coveres everything we have done.